Your AI needs
its own AI.
Single-prompt chatbots are yesterday. The future is autonomous agents that reason, use tools, collaborate, and get things done without hand-holding. We build those.
Not chatbots.
Autonomous systems.
We start with your business flow — not the tech. We map where agents should run autonomously and where humans must stay in the loop. Then we build the architecture to enforce it.
Multi-Agent Orchestration
Supervisor agents that delegate to specialist sub-agents. Think manager + team, not one bot doing everything badly.
Tool-Calling Pipelines
Agents that query databases, call APIs, send emails, update Slack — and know when NOT to. Function calling with production safety rails.
RAG & Knowledge Systems
Vector stores, hybrid search, chunking strategies, and retrieval pipelines that actually return relevant context.
Autonomous Workflows
End-to-end processes that run without human intervention. Issue triage, content generation, data pipelines, support escalation.
Human Gates & Business Logic
We map your business flow first. Refund over R10K? Human gate. Status update? Let the agent fly. You decide where the line is.
Guardrails & Safety
Output validation, prompt injection defence, cost controls, and audit logging. We build the fences before the horses run.
Evaluation & Monitoring
LLM observability with Braintrust and Langfuse. Know when your agents are drifting before your users do.
Your inbox is a goldmine.
We teach AI to read it.
We connect AI agents to your email, Slack, and Teams — and turn every message into structured, actionable intelligence. Churn signals, urgent escalations, compliance red flags, buried action items — all surfaced automatically.
Privacy first: All processing happens in your infrastructure. We never store your messages. Human gates on every sensitive action.
Customer & Partner Intel
Catch fires before they spread
Churn Risk Detection
Spots farewell language, tone shifts, or a partner going cold and formal
Urgency & Escalation
Distinguishes "annoyed" from "legally threatening" or "system-down emergency"
Sentiment Analysis
Tracks customer sentiment over time — individual accounts or entire portfolio trends
Intent Extraction
Detects what the customer actually wants — a refund, a feature, a meeting
Lead Scoring
Analyzes inquiry quality based on language, specificity, and urgency
Team & Culture Health
Anonymised insights, not surveillance
Burnout Tracking
Identifies linguistic markers — cynicism, decreased collaboration, blunt one-line replies
Conflict Detection
Spots escalating snark or passive-aggressiveness in internal threads
Compliance & Whistleblowing
Scans for "off the books", "don't tell [Manager]" and policy violation patterns
Meeting Overload Detection
Tracks when teams spend more time scheduling than doing actual work
Morale Pulse
Aggregated sentiment trends across departments — no individual names, just vibes
Operational Intelligence
Turn email threads into structured data
Action Item Extraction
Reads a 50-email thread and extracts exactly who promised what and by when
Competitive Intelligence
Monitors mentions of competitors in sales or procurement threads
Contract & Deadline Tracking
Detects renewal dates, SLA mentions, and commitment language buried in threads
Knowledge Base Builder
Identifies recurring questions across support and sales emails
Revenue Signal Detection
Spots upsell language, budget mentions, and expansion signals in account communications
Security & Threat Detection
Catch threats hiding in plain text
Email Spoofing Detection
Flags emails impersonating internal staff, known vendors, or executives — even when headers look legit
Data Exfiltration Monitoring
Detects unusual attachment patterns, sensitive data in outbound emails, or bulk forwarding to external addresses
Phishing & Social Engineering
Identifies suspicious links, urgency manipulation, and impersonation tactics in inbound messages
Credential Leak Detection
Scans for passwords, API keys, tokens, or connection strings accidentally shared in messages
Insider Threat Patterns
Monitors for unusual access requests, permission escalation language, or data hoarding signals
Built to resist prompt injection attacks.
Every Comms Command Center deployment is hardened against prompt injection, jailbreaking, and adversarial inputs. We use input sanitisation, output validation, sandboxed execution, and multi-layer guardrails to ensure that malicious content in your email or chat cannot manipulate the AI into leaking data, executing unintended actions, or bypassing human gates. Your comms data never leaves your infrastructure.
CONNECTS TO
Scoped to your organisation.
Setup is scoped to your volume, channels, and detection rules — a 10-person team with one inbox is a different engagement than a 200-person org across email, Slack, and Teams. We investigate your comms landscape, fine-tune detection models on your actual data, and iterate until the signal-to-noise ratio is right.
On-prem deployment: The Comms Command Center can run entirely on your infrastructure — your servers, your network, your data. Nothing leaves your premises. No cloud dependency. Full air-gap support available for regulated industries. We install it, tune it, and hand you the keys.
Battle-tested stacks.
Claude Agent SDK
Anthropic's native agent framework. Our default for most builds.
LangGraph
Stateful multi-actor graphs. Best for complex, branching workflows.
CrewAI
Role-based agent crews. Great for collaborative multi-agent tasks.
OpenAI Swarm
Lightweight agent handoffs. Simple orchestration for focused tasks.
AutoGen
Microsoft's multi-agent framework. Strong for code generation flows.
Minion / OpenBox
Alibaba's agentic architectures. Emerging patterns we're exploring.
Claude Bot Setup
System prompts, tool definitions, safety boundaries, and cost controls — done right so your Claude bot doesn't go rogue.
Custom Builds
Sometimes frameworks are overkill. We build lean, bespoke agent loops too.
Your Stack
Already started building? We'll work with whatever you've got.
You can't fix what you
can't measure.
Every agent we build ships with full observability. Not just “is it running” — but “is it thinking correctly, spending wisely, and answering accurately.”
WHAT WE SURFACE
- End-to-end trace for every agent run
- Per-step latency & token cost breakdown
- Quality evals (accuracy, relevance, hallucination rate)
- Tool-call success/failure rates
- Prompt drift detection over time
- Cost-per-task trending & anomaly alerts
- Guardrail trigger frequency
- User satisfaction correlation
TOOLS WE USE
Braintrust
LLM evals, logging, and prompt playground. Our go-to for quality scoring and regression testing across agent runs.
Langfuse
Open-source LLM observability. Full trace visualization, cost tracking, and prompt management.
LangSmith
LangChain's tracing platform. Deep integration with LangGraph agent workflows.
Grafana + Custom
For the operational layer — uptime, latency, error rates, and cost dashboards your team can actually read.
Every Full Build ships with a live dashboard. Agent Ops clients get weekly eval reports and proactive tuning when metrics drift.
Priced by what you
actually need.
We price by flows and tools — not hours or headcount.
1–2 weeks build + 3 months monitoring
One end-to-end autonomous workflow. Discovery, integration, fine-tuning, deployment, and 3 months of Agent Ops.
Get Started3–4 weeks + shared orchestrator + 3mo
Three flows with a shared orchestrator. Perfect for automating multiple processes in one connected system.
Build 3 FlowsScoped to your needs · dedicated team
Multi-department rollouts, complex integrations, dedicated engineering, and SLA-backed support. We'll scope it together.
Start a ConversationEVERY TIER INCLUDES
- ›Business flow mapping & human gate design
- ›Architecture blueprint & data flow diagrams
- ›Guardrails, safety, & prompt injection defence
- ›LLM observability dashboard (Braintrust / Langfuse)
- ›Deployed to your infrastructure
- ›3 months Agent Ops monitoring & tuning
NEED MORE?
Agent Ops includes: drift detection, prompt tuning, cost optimisation, guardrail updates, monthly report & call, 20hrs engineering time, priority support.
Ready to build
something autonomous?
Tell us what you want your agents to do. We'll tell you how to build it — and whether it even needs AI in the first place. Honest answers only.
Takes 30 seconds. No credit card. No commitment.
We sign NDAs by default. Your data stays private, always.